2024-06-12

CIHR ResearchNet implementing MFA starting Sept. 18, 2024

CIHR will be implementing multifactor authentication in ResearchNet on September 18, 2024. Multifactor authentication (or MFA) is a way of confirming the identity of a user that involves checking two different proofs of identity before they are given access to a website or application. It is commonly used for online banking, social media accounts and other applications. 

The MFA process will be triggered when a user signs into ResearchNet. In order to access the application, users will be required to enter a code that is sent to the email address connected to their ResearchNet account profile. Should their session be timed out after 60 minutes of inactivity, users will need to re-authenticate themselves using MFA.

It is important that everyone with a ResearchNet account double checks that they have access to the email address connected to their account profile before September 18. This will ensure users have uninterrupted access to ResearchNet and can log in without seeking assistance from the Contact Centre.

To verify the email address connected to your ResearchNet account, please refer to the steps outlined in the Frequently Asked Questions.

Applicants are reminded that they can use the Manage Access task in ResearchNet to delegate access to their application easily and securely to a set number of individuals.

For additional information on the Manage Access task, please consult the Frequently Asked Questions. 

If you have any questions, please don’t hesitate to reach out to the Contact Centre at support-soutien@cihr-irsc.gc.ca or 1-888-603-4178.